311 Service Requests
Submit common 311 service requests easily by calling 311 or using the app. Report streetlight outages, graffiti, abandoned vehicles, sidewalk repairs, missed garbage collection, noise complaints, illegal dumping, or flooding. Keep our neighborhoods safe and well-maintained!
Rodent/Rat Baiting
Report a rodent or rat issue. Request baiting services for your alley or backyard.
Tree Planting
Request a tree planting on your city parkway! Residents can choose the location on the parkway in front of their home and specify the number of trees they'd like planted.
Tree Removal
Use this request to report dead or diseased trees on city property. An inspector will evaluate the tree to determine if removal is necessary.
Street & Alley Pothole
Report street or alley potholes easily! Provide detailed information about the pothole's location for faster resolution. For utility cuts (square cuts from utility repairs) or sinkholes (deep voids in the pavement), please call 311 directly.
Street & Alley Light Out
Report a street or alley light outage on a street (street lights are located on metal poles, alley lights are located on a wooden pole). Please be sure to check the exact address of the light.
Garbage Cart Maintenance
Need to replace a missing or broken black City of Chicago garbage cart? Let us know how many carts are missing or damaged and how many are still at your address.
Need additional support?
If you need help submitting a 311 request or resolving a closed request that wasn’t completed, contact our office by phone at 773-878-4646 or email at info@46thward.com for assistance.