Senior Services

Senior Case Management Services

Metropolitan Family Services: Below is the list of services the organization offers. To request these services, contact the organization’s intake line at 773-371-3745 

  • Adult Protective Services investigates reports of abuse, neglect and exploitation of seniors ages 60 and older and adults with disabilities. When abuse is substantiated, interventions are planned with the victim, family and others to reduce risk of further harm. Legal and senior self-neglect services are offered at certain locations.

  • Family Caregiver Support groups give children of aging parents, spouses and long-distance caregivers of seniors older than 60 or adults with Alzheimer’s or Dementia an opportunity to share caregiving concerns, learn to balance their needs with those of their loved ones, manage stress, feel supported by others who share their journey, and get helpful tips and resources.

  • Grandparents Raising Grandchildren helps mobilize support services for older caregivers who are raising children and assists in future planning including assessment, referrals, support and educational groups, and in certain instances family and individual counseling.

  • Older Caregivers Project helps older caregivers plan for children’s long-term care (permanency planning). It aids families in establishing a stronger support system through case management and linkages to community resources, ensures the well-being and safety of the children and caregivers, and provides a recommendation regarding the permanency of the children.

  • Senior Counseling helps physically, emotionally and/or economically vulnerable older adults function as independently as possible. It includes in-home or office assessments, family and individual counseling, support groups, case management and links to resources.

  • Senior Homeowners Program serves low- to moderate-income homeowners age 60 or older who have difficulty maintaining their homes. The program provides referrals to reputable home repair contractors and links seniors to city departments and programs to help maintain their property. We also conduct workshops on topics such as reducing consumer fraud.



Home Repairs for Seniors

Small Accessible Repairs for Seniors (SARFS) provides safety, security, and accessibility improvements in the dwellings of eligible seniors so that seniors may remain in their homes and improve their quality of life.

Eligible improvements:

  • Safety devices: fire extinguishers, smoke detectors, carbon monoxide detectorso

  • Minor floor and step repairs

  • Repair & replacement of locking hardware on doors

  • Grab bars, transfer benches & tub assist bars in bathrooms

  • Chair-height toilets

  • Accessible faucets

  • Handrails

  • Handheld showers

Eligibility Requirements

Senior citizens,60 years or older, who meet HUD income eligibility guidelines. For example, $58,250 maximum for a family or household of 2 (But call to verify maximum income for your household.)

Owners or renters (with landlord’s permission), living in single family homes or multi-family buildings from1-4 units

FOR MORE INFORMATION OR TO APPLY CALL MISTY LEBLANC, (773)929-5552 ext. 2235


Medicare Plans & Resources for Assisted Living and Long-Term Care

A Medicare representative has sent our office information for those who have questions about the kinds of support Medicare can provide. Below are a few questions that their website answers for seniors that are seeking support.

  • What Is Assisted Living or Long-term Care?

  • What Are Your Long-term Care Rights Under Medicare?

  • Who Is Eligible for Medicare Coverage of Long-term Care?

  • What Long-term Care Services Does Medicare Cover?

  • What Are Assisted Living Services?

  • What Long-term Care Services Does Medicare Not Cover?

  • And More!

Click here for more information.


DFSS Senior Support Services

DFSS has a variety of free senior services they provide in Chicago. You can visit their page to see all the opportunities they have to offer or you can contact them by phone or email: 312-744-4016 (Monday through Friday, 9 a.m. to 5 p.m.) & Aging@CityofChicago.org